About Georgetown Languages

Technical Requirements

Account Setup and Settings

Student Workstation

Instructor Workstation

Bulk Purchases

Other Questions




What is Georgetown Languages?

Georgetown Languages at Georgetown University Press is a collaboration of language experts and publishing professionals to produce high quality language learning resource materials in traditional and new learning media. Working with the academic community to develop foreign language learning materials grounded in superior scholarship and experienced pedagogy, we publish in critical as well as commonly taught languages in print and electronic formats, primarily for college, high school, and adult learners.

Georgetown University is an international institution founded on the principle that serious and sustained discourse among people of different faiths, cultures, and values promotes understanding. Because languages are the building blocks of understanding, Georgetown Languages helps make intercultural dialogue possible.

To learn more about Georgetown Languages and Georgetown University Press, please visit our website at www.press.georgetown.edu.

What is Quia?

Quia is a leader in online education. Georgetown University Press has partnered with Quia to power its online books using Quia's technology platform.

How is Quia pronounced?

Quia is pronounced key-ah. It rhymes with Maria.

What is the privacy policy for the Al-Kitaab companion site?

Click here to read the privacy policy for the Al-Kitaab companion site.

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What are the system requirements for the Al-Kitaab companion site?

You will need an up-to-date Web browser and an Internet connection. We recommend that you use Chrome, Safari, or Firefox, instead of Internet Explorer, to take full advantage of all the features of the site. Speakers or headphones are necessary for listening to media, and a microphone is needed for recording activities. For detailed system requirements, click here.

I can't hear the audio for an assignment. What should I do?

If you are having trouble hearing the audio in your book, try downloading and installing the latest version of Flash from Adobe.

Click the Download now button to download and run Adobe Flash Player. Follow the prompts to complete the installation.

I can't record an assignment. How can I fix this?

If you are having trouble recording, check your Flash settings. To do so, follow these steps:

  1. Open the exercise and right-click on the white space directly beneath the Record button.
  2. Select Settings.
  3. At the bottom of the menu, click the second tab from the left (the tab has a monitor with an eye on it).
  4. Make sure the Allow option and the Remember check boxes are selected.
  5. Click the fourth tab (the one with a microphone on it).
  6. Make sure the record volume is up all the way and the correct microphone is selected from the drop-down list. (If you have the correct microphone selected, you will see a green and red bar move whenever you speak into your microphone.)
  7. Click Close.

If you still cannot record, the version of Flash installed on your computer may only be compatible with a USB microphone. Newer versions of Flash are designed specifically to work with microphones that connect via USB ports. Using a USB microphone should solve the problem.

Why are the activities not appearing in my book?

In order for activities to appear, your browser needs to have Java enabled. To enable Java in Firefox 3 or higher, Chrome, or Safari, do one of the following:

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I'm an instructor. How do I create an account?

An account gives you access to the Instructor and Student Workstations on Georgetown, and creating one is easy. All you need is a valid e-mail address! If you do not have an account and would like to create one now, click here.

I'm a student. How do I create an account?

A student account gives you access to the Student Workstation for the Al-Kitaab Companion Site. If you have never created an account before, click here to proceed. If you are new to the site, you will set up a username and password; you will also need a valid e-mail address. Once you have set up an account, you will want to enter the course code (provided by your instructor) and purchase access from the site. Or in some cases, you can enter an activation key that is provided to you by your school. The course code "links" you to the appropriate course so that the instructor can see your progress, assign grades, and communicate with you and other students. If you do not yet have a course code, you can link to the course later by logging in to your account and locating the book in the Student Workstation. Click Enroll, enter the new course code, and click Submit.

I can't remember my password. What now?

Don't worry! Click Forgot my password, and enter your username and e-mail address. Be sure to use the e-mail address that is associated with your account. Your password will be reset, and a new one will be sent to you by e-mail.

How do I change my password?

To change your password, log in to your account, and click the Profile link. Then, click change. Enter your current password and desired password. Click Change password when finished.

What happens if I forget my username?

If you forget your username, just click on the Forgot my username link, and enter the e-mail address associated with your account. Your username will be sent to you by e-mail.

Can I update my e-mail address?

Sure! If you want to change the e-mail address associated with your account, log in, and click on the Profile link. Enter the updated e-mail address, and click Save changes.

Is it possible to change my name?

Yes, you can change your name by logging in to your account and submitting a request to Technical Support. Please note that you cannot change the name on your account to that of another student. In the Help request section, select Other from the drop-down list, and fill out the form. Click Submit when finished.

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How do I purchase access to the companion website?

You can purchase access to the companion websites for Alif Baa, Al-Kitaab Part One, and Al-Kitaab Part Two online, using a credit card, from the Bookstore. Note, on this website, the companion website access is often referred to as an "online book"—it is actually more of a companion website with online exercises, audio and video, and course management tools.

Do I need a course code?

Unless you are using your book on your own, outside of a school setting, you will need a course code. A course code allows an instructor to track your progress through the book and to assign grades. Your instructor will provide you with a course code.

I am an independent learner. How do I use the companion website?

First, purchase access to the companion website online, with a credit card, from the Bookstore. Then, click the Book details link for the book, and click Use book independently. The confirmation page reminds you that you will not be enrolled in a course and your results will not be submitted to an instructor if you choose to use the book independently. Click Use book independently again to confirm your choice.

How do I register for a different instructor's course?

If you are currently registered in an instructor's course and want to register for a different instructor's course, follow these steps:

  1. Go to http://www.alkitaabtextbook.com.
  2. Log in to your account.
  3. Locate the book and current course in the Student Workstation, and click Options.
  4. Click Change course/instructor.
  5. Enter the new course code in the Course Code box, and click Submit.

If your course has ended and you want to register for another course, follow these steps:

  1. Go to http://www.alkitaabtextbook.com.
  2. Log in to your account.
  3. Locate the book in the Student Workstation, and click Enroll.
  4. Enter the new course code, and click Submit.

What do I do when my access expires?

Your purchase will give you access to the companion website for 18 months. After that, you can go to the Bookstore to repurchase access to the companion website.


How do I get an instructor trial?

As an instructor, you may request a trial, which will give you access to a companion website for 30 days. To request one, go to the Bookstore and click the Adoptions and trials link next to the book you would like to try. Select the option to request a 30-day trial and submit the form with your contact information, and press Submit. The trial book will be added to your Instructor Workstation. Then, you may begin using the companion website.

How do I adopt a book?

Go to the Bookstore, find the book you are interested in, and click Adoptions and trials. Select I am ready to adopt this book. Complete the rest of the form with your contact information and click Submit. The book will be added to your Instructor Workstation. You may use it as is, or, if you wish, you may begin customizing it to fit your needs. When you are ready, you can grant access to your students by giving them the appropriate course codes.

How do I create a new course for a new term?

After your companion site course ends, you can set up a brand new course with new classes each semester/term. If you are using the same book for the new semester/term from the previous semester/term, you do not need a new access key. In cases where an access key is required, you will be prompted to enter the key before filling out the Create a new course form.

To start a new term for a new course and classes with new students, follow these steps:

  1. Go to http://www.alkitaabtextbook.com.
  2. Log in to your account.
  3. Locate the finished course, and click on Start new term to go to the Create a new course form.
  4. Enter the course title and duration.
  5. Click Submit.
  6. Fill out the class information for your new course.
  7. Click Submit.

Or, you can also:

  1. Go to http://www.alkitaabtextbook.com.
  2. Log in to your account.
  3. Click the course title.
  4. Click the Options tab.
  5. Click Create new course, and fill out the form.
  6. Click Submit.

Once you have created your new course, you can create new classes by selecting the course and filling out the form on the Classes tab.

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How do I purchase multiple companion website access keys for a group of students?

Go to the Bookstore, and click Buy to purchase the companion website for Alif Baa, Al-Kitaab Part One, or Al-Kitaab Part Two. In the shopping cart, click on the button for "I am purchasing this online book as a gift." Choose the number of students who will be using the companion website. Enter contact and credit card information to complete your transaction. You will be given the access keys (which are one-time-use codes) purchased for distribution to students. Students should then create an account with a valid email address and their access key, and use the course code assigned by the instructor.


My question is not on this list. How do I get help?

Please contact us at Technical Support. We will do our best to find a solution for you.

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